Information We Collect

Depending on how you interact with Da Mouse Trap Graphics, we may collect the following categories of information:

Contact Information

• Name
• Email address
• Telephone number
• Business or organization name
• Billing or shipping address when necessary

Project & Order Information

• Quote requests
• Product specifications
• Garment sizes and quantities
• Sign, banner, print, or fabrication specifications
• Design instructions
• Customer-provided artwork
• Logos, photographs, graphics, and other uploaded files
• Order history and project notes

Transaction Information

• Invoice information
• Order totals
• Deposits
• Payment status
• Transaction references

Website & Device Information

When you visit our website, certain information may be collected automatically through our website, hosting provider, security services, analytics tools, or similar technologies.

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate visit time and duration
• Referring website or source

How We Collect Information

We may collect information directly from you when you:

• Request a quote
• Complete a website form
• Contact us by email, phone, or social media
• Place an order
• Submit artwork or project files
• Pay an invoice or deposit
• Create or use a customer account or portal

We may also receive limited information automatically through website hosting, security, analytics, cookies, and similar technologies.

How We Use Your Information

We may use personal information for legitimate business purposes including:

• Responding to quote requests and inquiries
• Preparing estimates and invoices
• Designing and producing customer projects
• Communicating about active orders
• Processing deposits and payments
• Providing customer support
• Maintaining order and project history
• Delivering or arranging pickup of completed products
• Operating and securing our website
• Improving our website, services, and customer experience
• Preventing fraud, abuse, and unauthorized activity
• Meeting accounting, tax, legal, and regulatory obligations

Customer Artwork & Project Files

Customers may provide artwork, logos, photographs, documents, design files, print-ready files, and other project materials necessary for Da Mouse Trap Graphics to perform requested services.

These materials may be stored as part of the customer’s project or order history so that we can complete the current project, provide revisions, reproduce previous orders, provide customer support, or maintain appropriate business records.

Customer files are not intended to be made publicly available unless the customer has authorized their use or the materials are being displayed as part of an approved portfolio, promotional example, or similar business use.

Invoices & Payments

Payments may be processed through third-party payment, banking, invoicing, or transaction providers.

Those providers may collect financial information necessary to process your transaction according to their own privacy policies and security practices.

Da Mouse Trap Graphics does not intentionally store complete payment-card numbers or sensitive banking credentials when those details are handled directly by a third-party payment provider.

Cookies & Online Tracking

Our website may use cookies and similar technologies for website functionality, security, analytics, preferences, performance measurement, and related purposes.

Third-party services integrated into the website may also collect limited information according to their own privacy practices.

Browser Controls

Most browsers allow you to restrict, delete, or disable cookies through browser settings. Disabling certain cookies may affect how some website features operate.

Do Not Track

Because there is not a single universally implemented standard for traditional browser “Do Not Track” signals, this website may not independently respond to those signals.

Where applicable privacy law requires recognition of a legally recognized opt-out preference signal, requests will be handled in accordance with applicable law and the technologies available on the website.

When Information May Be Shared

We may disclose information to service providers when reasonably necessary to operate our business or complete your project.

These providers may include:

• Website and hosting providers
• Cloud storage providers
• Invoicing and accounting platforms
• Payment processors
• Shipping or delivery providers
• Printing, fabrication, or production partners
• Website analytics and security providers
• Professional advisors such as accountants or attorneys

We may also disclose information when required by law, legal process, court order, or when reasonably necessary to protect our business, customers, property, or legal rights.

Sale of Personal Information

Da Mouse Trap Graphics does not sell customer personal information for monetary consideration as part of its ordinary business operations.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including completing projects, maintaining customer and order history, handling disputes, reproducing previous orders, preventing fraud, and meeting tax, accounting, contractual, and legal obligations.

Different types of information may be retained for different periods depending on the nature of the information and the reason it was collected.

Information Security

We use reasonable administrative, technical, and operational safeguards designed to protect customer information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online storage system, electronic transmission, or internet service can guarantee complete security.

California Privacy Rights

California residents may have certain privacy rights under applicable California privacy laws.

Depending on which laws apply to Da Mouse Trap Graphics and the circumstances of a particular request, those rights may include the ability to:

• Request information about categories of personal information collected
• Request access to certain personal information
• Request deletion of qualifying personal information
• Request correction of inaccurate personal information
• Opt out of certain sales or sharing of personal information where applicable
• Limit certain uses of sensitive personal information where applicable
• Exercise applicable privacy rights without unlawful discrimination

Submitting a Privacy Request

To submit a privacy-related request, contact us using the information in the Contact Us section below.

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized disclosure or deletion.

An authorized agent may submit a request on behalf of a California resident when permitted by law. We may require appropriate documentation confirming the agent’s authority and may separately verify the identity of the individual.

Children’s Privacy

Da Mouse Trap Graphics’ services and website are not specifically directed toward children under 13.

We do not knowingly seek to collect personal information directly from children under 13 through this website.

If we learn that information from a child under 13 was collected without appropriate authorization, we will take reasonable steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, business practices, or legal requirements.

When the policy is updated, the “Last Updated” date at the top of this page will be revised.